Conversational AI is revolutionizing customer interactions across various industries, thanks to significant advancements in natural language processing (NLP). With the ability to understand and generate human-like responses, chatbots and virtual assistants are becoming essential tools for businesses seeking to enhance customer service and streamline operations. This trend is driven by the increasing demand for personalized and instant interactions, which are becoming critical in the digital age. One of the key factors contributing to the popularity of conversational AI is its ability to provide 24/7 customer support. Unlike traditional customer service, which is often limited by human availability, AI-powered chatbots can…
